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Frequently Asked Questions

When will my credit card be charged?

Credit cards are charged at the time the order is placed.


When will my order ship?

Once an order is placed, the order will be confirmed via email. Our typical shipping time is within 48 business hours. Our regular business hours are Monday – Friday, from 8pm to 5pm (MDT). We are closed Saturdays, Sundays and on major Holidays.



Is my credit card information safe online?

Yes, we use SSL encryption to ensure that the information is safe from anyone trying to intercept it and we do not store credit card information beyond the transaction. For more security information, please refer to our Privacy Policy.